Upgrade your subscription to gain access to premium features, or manage your existing Workona subscription & billing settings.
Billingin the menu.
Billingin the sidebar.
Billingin the sidebar.
Workona offers paid subscriptions at the following levels:
Paid subscriptions provide access to premium features, which you can learn more about here.
Workona also offers Free accounts to individuals who don't need premium features. However, we don't offer free accounts for teams or organizations.
Workona's Free accounts are free forever. However, free users can't use premium features or exceed the free plan limits. Premium features and limitations are indicated in the product with the ✨ icon.
You can earn credits that you can use for your individual Pro subscription by referring coworkers or friends to Workona. Earned credits cannot be used for team or organization subscriptions, and cannot be redeemed for cash.
Refer to earn Workona credits.
Recipientsfield, or even connect to Slack for rapid-fire recommendations (No messages will be sent without you explicitly doing so).
Workona charges team and organization accounts by the seat (one user = one seat). We automatically calculate your team/organization seat count based on the current number of users in the team/organization, so there is no need to manage seats manually.
When you add or remove users, we will prorate the team/organization subscription. For each user, we look at when during your billing interval they were added. You do not get charged for the time they didn't belong to the team/organization. You're billed retroactively on a prorated basis, depending on the time they did belong to the team/organization. Regardless of whether you're paying yearly or monthly, our system reviews how many users you've added or removed on a monthly basis (known as the
monthly true-up date). See the examples below for more help understanding how this works.
Read the help articles for teams or organizations for instructions on how to add or remove users.
To see the current seat count for a team or organization:
Example 1 - Add user to Team plan paying monthly
You add one user on the 15th of the month
Example 2 - Remove user from Team plan paying monthly
You remove one user on the 15th of the month
In the case of annual subscriptions, prorated charges are billed on the monthly true-up date, which is the same calendar date each month (e.g. 1st) as your annual renewal date (e.g. January 1st). See the example below.
Example 3 - Add user to Team plan paying annually
You add one user on July 1st
Workona offers an option between a monthly or annual billing period for all subscription plans. A monthly billing period means your subscription will renew each month, while an annual billing period means it will renew each year.
Change planlink within the Plan section.
Each subscription has a billing admin. This is the only person who can manage the subscription and billing information, as well as the person who will receive the emails regarding the subscription (e.g. invoices, failed payment notifications, expiring card warnings, etc.).
By default this is the person who first paid for the subscription. However, in the case of teams and organizations, this can be changed to any other member of the team/organization.
Changelink within the Billing admin section.
Changeto confirm the change.
Updatelink within the Payment method section.
Updateto confirm the change.
?icon to see the line items factoring into the balance/credit.
Unused time on 3 x Team - Annual after 1 Jul 2021) and one prorated balance for the new team size (e.g.
Remaining time on 2 x Team - Annual after 1 Jul 2021).
Free accounts can create a limited number of workspaces for free.
Once you reach the workspace limit, you won't be able to create additional workspaces until you upgrade. Alternatively, you can free up space by deleting another workspace, or earn Pro by referring friends.
If you exceed the workspace limit, then you will be locked out of your oldest workspaces that are over the Free account limit. If you don't want to upgrade, you can always choose to export the workspace data (resources, notes, tasks, tabs) instead.
Free accounts can create a limited number of resource/task/note sections within a workspace for free. This is referred to as the workspace complexity limit.
Once you reach the workspace complexity limit, you won't be able to create additional resource/note/task sections within that workspace until you upgrade.
If you exceed the workspace complexity limit, then you won't be able to edit your newest resource/note/task sections that are over the Free account limit, but you will continue to have access to the content.
You can always share any workspace with users who are on the free plan, even if the workspace exceeds the workspace complexity limit. They will always be able to access all content of the workspace.
However, their accounts will still be limited to the Free account workspace limit and other free account limitations.
The Team plan includes a limited number of team members.
Once your team reaches the team member limit, you won't be able to add additional team members until you upgrade the account.
If you exceed the team member limit, then users will be locked out of the team. You can always upgrade to instantly unlock these users to grant them access to the team.
There are a number of premium features offered within Workona in addition to the limits described above. Some premium features only apply to individuals, teams, or organizations. Upgrade your account to unlock the premium features associated with each plan.
For users with school email addresses (e.g.
@domain.k12.ca.us), Workona offers a 50% education discount on individual Pro subscriptions. The discount is valid for two years following verification. Contact our support team for help getting the discount.
The education discount may not be applied to team or organization subscriptions. However, we offer substantially reduced pricing for universities, schools, and school districts. Contact our sales team to get a quote.
Workona offers a 50% nonprofit discount to verified 501(c)(3) charities on individual, team, and organization subscriptions. Reverification may be periodically required. Contact our support team for help getting the discount.
You can downgrade your subscription online at any time.
Change planlink within the Plan section.
You can cancel your subscription online at any time.
Cancellink within the Plan section.